Aquaview Mobile

Policy for AQV Mobile App
Effective Date: 11-12-2024
Xylem Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes how we collect, use, and share information in connection with the AQV mobile application (“App”). By using the App, you agree to the terms of this Privacy Policy.

Information We Collect
1. Information You Provide to Us:
• Account Information: When you create an account or register within the App, we may collect your name, email address, phone number, and device details.
2. Information We Collect Automatically:
• Device Information: Information about your mobile device, including hardware model, operating system, unique device identifiers, and network information.
• App Usage Information: Details of how you use the App, such as the features you interact with, session length, and frequency of use.
• Location Information: With your consent, we may collect and process your precise geolocation to provide location-based features (e.g., identifying water quality issues in specific areas).

How We Use Your Information
We use the information we collect for the following purposes:
• To provide, maintain the App’s functionality.
• To communicate with you by notifications.
• To ensure compliance with legal obligations and protect against misuse of the App.

How We Share Your Information
We do not sell your personal information to third parties.

Data Retention
We retain your personal information only as long as necessary to provide the services you request, comply with legal obligations, and enforce our agreements. Upon request, we will delete or anonymize your data unless further retention is required by law.

Your Rights
You have the following rights concerning your data:
• Access and Correction: You can request access to or correction of your personal information.
• Data Deletion: You can request that we delete your personal data by contacting us through the contact details provided below.

Security
We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee complete data security.

Third-Party Links
The App contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Effective Date” and providing a notice within the App where required by law.

Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Xylem Inc. Email: mcsupportnl@xylem.com Address: Xylem Water Solutions Nederland B.V. Pieter Zeemanweg 240, 3316 GZ Dordrecht.

Google Play Compliance Notes
• Data Safety Disclosure: The App provides clear, concise details regarding data collection, sharing, and security through Google Play’s Data Safety section.
• User Consent: The App seeks explicit user consent for accessing sensitive information such as location or personal data and provides an opt-out mechanism where applicable.
• Policy Compliance: The App adheres to Google Play’s Developer Program Policies, including guidelines for user data, restricted content, and permissions.